Recently, Antiochian.org caught up with busy Conciliar Media Ministries CEO John Maddex, to get his perspective on the recent Conciliar warehouse move to the Chicago area.
1. Over the holidays, Conciliar Press moved to a new warehouse location. Tell us first of all, where you are now, and how things are coming along as you resettle your books into a new space.
Maddex: We have relocated to the Chicago area using the services of a professional fulfillment center which serves dozens of publishers. We began filling orders from the new location on January 4 and officially shut down operations in Ben Lomond, CA on January 15. I want to add here that our faithful staff in Ben Lomond worked valiantly with wonderful attitudes to help prepare for the transition all the way to the last day when the truck left for Illinois. They are a wonderful group of people.
2. Can you give us a little background as to why Conciliar decided to relocate?
Maddex: As part of our long term strategy for streamlining and efficiency, it made sense to get out of the fulfillment business and allow a service who does nothing but fulfillment to better serve our customers. This translates into longer hours, savings from the economy of scale on things like packaging materials, picking and packing, large scale relationships with the major shipping companies and a more centralized part of the country to ship to and from.